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Provacy Policy
1. Background
In this privacy policy we describe how LARSSON processes and uses your personal data when you are a customer, applying for a job position, visiting our website (www.elevatorscn.com) or using our application, or when you are representing a company which is a customer, potential customer, distributor or partner to LARSSON. This privacy policy also describes your rights and how you may exercise such rights. If you have questions regarding LARSSON's privacy policy, please do not hesitate to contact the Company by sending an e-mail to manager@elevatorscn.com.2. Controller
LARSSON Elevator Co.,LTD,, is the controller regarding your personal data and is therefore responsible for your personal data being processed in a correct and safe manner in accordance with applicable law. You can find the Company contact information in the section ”Contact” below.LARSSON has appointed a group of people as responsible for data protection, with the responsibility to monitor LARSSON's processing of personal data and assure that the processing is in accordance with applicable data protection legislation. You can contact the Data protection group vi the email address manager@elevatorscn.com.
3. What personal data does LARSSON process?
Personal data means all types of information which can, directly or indirectly, be used to identify a living physical person. Your personal data is information about you. Examples of personal data are names, contact data, pictures of you and IP-addresses. Processing means all types of actions made with personal data, such as collecting, storing, using, processing and transferring personal data.| Customers (private customers and sole proprietorships): |
| LARSSON collects and stores the following information about you as a customer: · Personal and contact information, such as name, personal identification number or company registration number, postal address, phone number, email address, title etc. · Information that you as a customer provides LARSSON with via email, through your activity on our social media, or through other communication channels. · Information from customer surveys and customer evaluations. |
| · Payment and purchase history. · Payment information, such as bank information, account number, IBAN, SWIFT etc. · Login and other access rights, such as user name and password to LARSSON's order system. · Information from warranty matter. · Information that you as a customer provide LARSSON during a service or customer support matter. · In applicable cases, in connection with company events and meetings; food preferences, allergies and/or any disabilities. · In applicable cases, data from surveillance cameras installed in connection with and within LARSSON's premises. |
Company representatives for i.e. customers and partners: |
| LARSSON collects and stores the following information about you as a representative for a company/organisation: · Personal and contact information, such as name, postal address, phone number, email address, title, position, employer etc. · Information that you as a customer provides LARSSON with via email, through your activity on our social media, or through other communication channels. · Login and other access rights, such as user name and password to LARSSON's order system. · In applicable cases, birthdate, nationality, picture and ID. · In applicable cases, in connection with company events and meetings; food preferences, allergies and/or any disabilities. · In applicable cases, data from surveillance cameras installed in connection with and within LARSSON's premises. Your personal data is usually collected from the company/organisation that you represent, but in some cases directly from you, e.g. through e-mail correspondence or other communication, in connection with you attending our company events or meetings and when you are active on our social media. LARSSON may also collect personal data of you from another LARSSON group company or LARSSON's other partners. Moreover, and if necessary, the Company uses external information services in order to collect supplementary information such as title and contact information. |
| Potential customers and company representatives for potential customers: |
| LARSSON may collect and store the following information about you as a potential customer, or as a representative for a company/organisation that is a potential customer: · Personal and contact information, such as name, postal address, phone number, email address, title, position, employer etc. |
| Visitors of LARSSON's website and users of LARSSON's application: |
| LARSSON collects the following information about you that visit our website and uses our application: · Technical information such IP-address, MAC-address, URL, unique device ID, network and computer performance, browser type, language- and identification settings, general geographical location, operating system and other data from cookies. |
| Recruitment (job applicants): |
| LARSSON collects the following information about you that applies for positions within the Company: · Personal and contact information, such as name, postal address, email address, phone number, title, position, employer, etc. · Personal data from CV and cover letter. · In applicable cases, a profile picture. · Other personal data you choose to provide us with during the recruitment process. · In applicable cases, for instance when visiting LARSSON for an interview, data from surveillance cameras installed in connection with and within LARSSON's premises. Your personal data is collected directly from you or from the recruitment agency that you apply through. |
4. LARSSON's processing of your personal data
The purposes for which we process your personal data, the legal basis we have for each processing and for how long we store your personal data is presented in the tables below. LARSSON will not store your personal data for a longer period than necessary in order to fulfil the purposes for which the personal data was collected, or for as long as LARSSON is obligated to store your personal data in accordance with law, or to safeguard LARSSON's legal interests, e.g. if there is an ongoing legal process. Your personal data will thereafter be deleted. For more details, please see the tables below, or contact LARSSON. Contact information is found in the section ”Contact” below. In addition to the purposes stated in the charts below, LARSSON might process any personal data collected for those purposes if it is necessary for the establishment, exercise or defense of legal claims. The processing is necessary for the establishment, exercise or defense of legal claims (legitimate interest).| Customers (private customers and sole proprietorships): | ||
| Purpose | Legal basis | Storage period |
| In order to be able to administrate your customer relationship with LARSSON and to keep contact for delivery of product and services, performing of services of existing products from LARSSON. Personal identification number is stored only for proper identification. | In order to fulfil the agreement with the customer. | The data is stored for as long as we have a business relationship and any obligations under the agreement is outstanding. |
| In order to comply with legal obligations, such as safety requirements and accounting requirements. | The processing is necessary for the Company’s compliance with legal obligations. | Some personal data will, for the purpose of complying with relevant accounting law, be stored for seven years, counted from the end of the calendar year when the financial year, to which the data belonged, ended. The data is stored only for as long as LARSSON is obligated by law to store your personal data. |
| In order to enable marketing and communication of LARSSON's progress in developing products, such as through sending out newsletters and other marketing material, invitations to events and meetings etc. | The processing is necessary for the purposes of LARSSON's legitimate interest of marketing its business and its products to its customers (legitimate interest). | The data is stored for as long as we have a business relationship or until you opt out. |
| Enable customer surveys and other market surveys regarding LARSSON's products and the customer’s purchase experience. | The processing is necessary for the purposes of LARSSON's legitimate interest to evaluate and develop its products, marketing and trademark. (legitimate interest). | The data is stored for as long as we have a business relationship. |
| To enable customers to make their payments and to analyse purchase history in order to offer customers the correct products and marketing, and in order to follow up LARSSON's salespersons’ performance, sales and need of development of their work skills.
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In order to fulfil the agreement to the customer.
The processing is necessary for the purposes of LARSSON's interest of marketing its business and its products to the customers, regarding customers purchase history, and to follow up LARSSON's salespersons’ performance and offer to develop their work skills (legitimate interest). |
The data is stored for as long as we have a business relationship and any obligations under the agreement is outstanding. |
| To enable customer to make their payments after purchasing products and services from LARSSON. | In order to fulfil the agreement with the customer. | The data is stored for as long as we have a business relationship and any obligations under the agreement is outstanding. |
| In order to track the customer’s order in the order system, and to communicate with the customer regarding delivery of products etc. | In order to fulfil the agreement with the customer. | The data is stored for as long as we have a business relationship and any obligations under the agreement is outstanding. |
| In order to handle customers’ complaints and warranty matters. In order to offer customers relevant service and support. | In order to fulfil the agreement with the customer.
The processing is necessary for the purposes of LARSSON's legitimate interest of offering their customers correct and requested service and support (legitimate interest). |
The data is stored for as long as we have a business relationship and any obligations under the agreement is outstanding. The data is stored only for as long as LARSSON is obligated to store your personal data in accordance with law, or to safeguard LARSSON's legal interests, e.g. if there is an ongoing legal process. |
| To avoid and investigate break ins in LARSSON's premises. | The processing is necessary for LARSSON's legitimate interest to enable proper investigation of criminal activities in the event of break ins or other situations in the Company’s premises and to ensure the physical security in its premises as well as a safe and secure environment for its employees and visitors (legitimate interest) | Images and video from surveillance cameras will be stored for up to one month, and will then be deleted. |
| Company representatives for customers and partners: | ||
| Purpose | Legal basis | Storage period |
| In order to administrate the customer relationship and maintain contact with a representative for the company regarding delivery of LARSSON's products, performance of services etc. | The processing is necessary for the performance of the agreement with the customer or partner, that you represent. The processing is necessary for the purposes of LARSSON's legitimate interest in the performance of the agreement with the customer or partner, and to administrate the relationship between you, or the company/organisation you represent and LARSSON (legitimate interest). | As long as we have a business relationship with you or the company that you represent. Contact information to company representatives is stored during the period of time that the storage of data is necessary to in order to maintain the relationship with the company/organisation. The data will be deleted after LARSSON has been informed that the personal data is no longer necessary or relevant for the purpose, or when the representatives so demands. |
| In order to comply with legal obligations, such as safety requirements and accounting requirements. | The processing is necessary for the Company’s compliance with legal obligations. | Some personal data will, in purpose of complying with relevant accounting law, be stored for seven years, counted from the end of the calendar year when the financial year, to which the data belonged, terminated. The data is only stored for as long as LARSSON is obligated to store your personal data in accordance with law. |
| Enable marketing and communication regarding LARSSON's trademark and products, to send marketing and invitations to events and meetings etc. | The processing is necessary for the purposes of LARSSON's legitimate interest of marketing its business and its products to the company/organisation that you represent (legitimate interest). | The data is stored for as long as we have a business relationship or until you choose to opt out. |
| In order to track the order in the order system, and to communicate with customer regarding delivery of products etc. | The processing is necessary for the performance of the agreement with the customer or partner that you represent. | As long as we have a business relationship with you or the company you represent. |
| Potential customers, and company representatives for potential customers: | ||
| Purpose | Legal basis | Storage period |
| To enable marketing and communication regarding LARSSON's trademark and products, and to send marketing material and invitations to events and meetings etc. | The processing is necessary for the purposes of LARSSON's legitimate interest of marketing its business and its products to you as a potential customer or to the company/organisation that you represent (legitimate interest). | The data is stored for up to a month. The data may be stored for a longer period if a customer relationship arises. |
| Website and application visitors: | ||
| Purpose | Legal basis | Storage period |
| To ensure the functionality of the website and application. In order to develop LARSSON's website and application and to make it more user friendly based on the use of our website (www.elevatorscn.com) and application. | The processing is necessary for the purposes of the Company’s legitimate interest of improving, streamlining, simplifying and developing its website and application, and for the purpose of attracting more customers and partners, as well as publishing information regarding progress of LARSSON's business and product development (legitimate interest). | Your IP-address is stored for as long as you have our application installed. Session cookies are stored for as long as the browser is open. Other cookies are stored a maximum of 24 months. |
| Recruitment (job applicants): | ||
| Purpose | Legal basis | Storage period |
| In order to, in connection with recruitment, be able to determine who is best suited for a certain job position, and to make sure that the person in question has the right competence. | The processing is necessary for the purposes of the Company’s legitimate interest of employing the right personnel and to ensure that competent persons work for the Company (legitimate interest). | LARSSON will store your personal data concerning the application and recruitment process for two years and one month after the recruitment process is terminated and the job position is filled. |
5. How does Larsson protect your data?
We use a range of technical and organizational measures to protect your data from unauthorized access, use, loss, change or deletion in accordance with applicable data protection legislation. Such actions include, but are not limited to, physical controls, encryption, access restrictions, security policies, etc.6. Transfer of personal data to third parties and third countries
LARSSON will not transfer personal data to any third party, unless the Company is required to do so by means of a legal obligation, or when necessary for LARSSON to fulfil its commitment to you and its customers and partners. Your personal data will not be sold to any third party for marketing purposes. The table below sets out situations when your personal data may be transferred to a third party.| Third party | Reason for transferring personal data to a third party |
| Other companies within the company group of LARSSON | Key functions such as but not limited to, IT, visa management and marketing are jointly managed within the LARSSON group of companies, which means that personal data may be transferred to other companies within the group. |
| Suppliers of cloud services | LARSSON stores some information in cloud services, consequently some of your personal data can be transferred to suppliers of such services. |
| Suppliers, distributors, installation companies and other partners | LARSSON may transfer your personal information to suppliers, distributors, installation companies and other business partners of LARSSON. Such transfer will occur only if the suppliers, resellers, installation companies or partners need your personal data in order to fulfil their services for LARSSON. |
| Authorities | Personal data could be transferred to authorities (also to foreign authorities) when it is needed in order to comply with legal obligations. |
| Company transfer | Should LARSSON intend to transfer all or part of LARSSON's business, personal data may be disclosed to a potential buyer. |
